To bring Ginhawa for All – GSIS now accepts loan payments online via partner banks

To bring Ginhawa for All
GSIS now accepts loan payments online via partner banks

The Government Service Insurance System (GSIS) is now accepting loan payments from its members on line through its partner banks under its Ginhawa for all (GFAL) thrust to make GSIS transactions more convenient and secure amid the COVID-19 pandemic.

“We have been introducing additional secure, accessible, user-friendly payment channels to help our members meet their obligations and prevent their accounts from ballooning while dealing with the restrictions posed by the pandemic. It is also GSIS’s way of improving our loan collection efficiency. Soon, payments for other GSIS products, services, and fees may also be paid through these online payment facilities. Rest assured that we will be entering into partnership with other banks for this purpose to give the ginhawa that our members deserve,” GSIS President and General Manager Rolando Ledesma Macasaet explained.

To date, the online payment facilities of GSIS’s servicing banks Union Bank of the Philippines (Union Bank) and Land Bank of the Philippines (LandBank) are now accepting payments for GSIS loans from members. They may pay their loans in advance or underpaid, delayed, and unpaid accounts especially those that are already in default or are unpaid for more than six months.

GSIS loans that may be paid through UnionBank’s online app, Landbank’s Link.BizPortal, and LANDBANK Mobile Banking App are: Member’s Cash Advance; Enhanced Salary Loan; Emergency Loan Assistance; Summer One Month Salary Loan; eCard Cash Advance; Enhanced Consoloan; Emergency Loan; Home Emergency Loan Program; Study Now, Pay Later Loan; Fly PAL, Pay Later Loan; Educational Assistance Loan; Stock Purchase Loan; Regular Policy Loan; Optional Policy Loan; GSIS Financial Assistance Loans (GFAL); Program for Restructuring and Repayment Debts; Multi-Purpose Loans; GFAL- Education Loan; and Computer Loan.

To pay, GSIS members with UnionBank accounts must download the UB (UnionBank) Online App through the Google Play Store or Apple Store and log in to their account by entering the one-time PIN (OTP) sent via their mobile number. Once they have accessed their account, select “GSIS Service Loans” and the “Type of Loan”. Input the borrower’s GSIS Business Partner (BP) Number, last name, mobile number, email address, and amount to be paid then click the “PAY” button. An email and SMS confirmation will be sent to the email address and mobile number provided by the payor.

For LandBank accountholders, they must be enrolled in iAccess of the bank first before they can use their LBP account for paying through Landbank Link.BizPortal at https://www.lbp­ They must select “Government Service Insurance System” and the “Loan Payment” type. Enter the “Amount Due”, “BP Number”, “Last Name”, “Mobile Number” and other transaction details then click “CONTINUE”. Select “LANDBANK” as “Payment Mode” and enter their mobile number through which the OTP authorizing the transaction will be sent. They must encode the OTP and click submit to confirm payment.

GSIS will notify member-borrowers with loan arrearages through SMS or they may view their loan balances through the GSIS Touch mobile app by February 2022. They may also check their loan payment records via eGSISMO.

The scanned copy of the official receipt will be emailed by the GSIS. The member-borrower has the option to pick up the official receipt from the cashiering units of their handling branch and will have to present either the scanned copy of the official receipt, printed copy or screenshot of the transaction payment receipt or SMS sent to the payor by the bank.

For inquiries, members may visit the GSIS website ( or GSIS Facebook page (; email; or call the GSIS Contact Center at 8847-4747 (if in Metro Manila), 1-800-8-847-4747 (for Globe and TM subscribers), or 1-800-10- 847-4747 (for Smart, Sun, and Talk ‘N’ Text subscribers).