GSIS launches first electronic Citizen’s Charter in gov’t

Date Posted: August 15, 2019 State pension fund Government Service Insurance System (GSIS) was lauded by the Anti-Red Tape Authority following its implementation of the first electronic Citizen’s Charter in the government dubbed Guide to Transactions and Processes (GTAP). “GTAP is one of the newest innovations in GSIS that supports the government’s thrust to simplify processes and make services convenient to stakeholders under Republic Act 11032 (Ease of Doing Business and Efficient Delivery of Government Services Act of 2018), ” GSIS Chairman and concurrent Acting President and General Manager Rolando Ledesma Macasaet said. The Ease of Doing Business Act requires...