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GSIS urges pensioners to transact online
GSIS urges pensioners to transact online
 
Date Posted: 3 September 2021

State pension fund Government Service Insurance System (GSIS) is urging pensioners to do their transactions online such as compliance with the online Annual Pensioners Information Revalidation (APIR) and loan applications to protect them from COVID-19 infection.

“Kaligtasan, kalusugan, at kaginhawaan ng aming pensioners ang priority ng GSIS lalo na ngayong may pandemya. Since last year, we have put in place online methods of transacting with us so that our pensioners need not leave their homes and do it any time, any day,” GSIS President and General Manager Rolando Ledesma Macasaet announced.

The Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) also issued Resolution No. 100 directing “pension-issuing agencies to adopt alternative modes of validation for senior citizen pensioners in lieu of personal appearances or submission of documents” starting March 1 especially with the various COVID-19 variants’ entry into the country.

GSIS pensioners must renew their active status by complying with APIR on their birth month to ensure the continuous receipt of their pension and if applicable, the grant of milestone benefits and their availment of the Enhanced Pension Loan. Through APIR, only qualified pensioners are paid the monthly pension, safeguarding the viability of the fund in the process.

“Magpadala lang po kayo ng text o email request sa inyong GSIS handling branch para sa online APIR schedule kung nasa Pilipinas kayo. Para sa mga nasa abroad, magpadala ng request sa email address na pensionglobal@gsis.gov.ph o sa GSIS Skype Appointment System na nasa aming website,” explained PGM Macasaet in lieu of personally going to any GSIS office or using the GSIS Wireless Automated Processing System (GWAPS) kiosk.

Those who were previously being home-visited yearly due to advanced age (80 years old and above), sickness, disability, or other health issues affecting their mobility must now request their online APIR schedule through email or text to eliminate the risk for both GSIS pensioners and employees.

Pensioners or their representatives must indicate in the text or email request the pensioner’s name, birthday, preferred online channel for the APIR interview (if Facebook messenger, Viber, Skype or Zoom). The following requirements must also be emailed: 1.Photo of their UMID, temporary eCard Plus or in its absence at least two (2) valid government issued IDs (original to be presented during the interview); 2. If a survivorship pensioner, duly accomplished Self-Declaration of Surviving Spouse Form (on Non-Marriage/Non-Cohabitation; download form from GSIS website, www.gsis.gov.ph); 3. If a disability pensioner, a copy of the annual Medical Progress Report.

GSIS pensioners may also apply for the Enhanced Pension Loan and Pensioners’ Emergency Loan online via the eGSISMO (online facility found in GSIS’s website) or email to their handling branch.

To view the full list of designated email addresses and mobile numbers of all GSIS branches and extension offices nationwide, visit https://www.gsis.gov.ph/downloads/20210120-APIR_Mobile_Numbers.pdf.

For inquiries, visit the GSIS website, www.gsis.gov.ph or GSIS Facebook page, @gsis.ph; email gsiscares@gsis.gov.ph; or call the GSIS Contact Center at 8847-4747 (if in Metro Manila) or 1-800-8-847-4747 (for Globe and TM subscribers) and 1-800-10-847-4747 (for Smart, Sun, and Talk ‘N’ Text subscribers.