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GSIS to serve pensionersin malls, caravan in key cities
GSIS to serve pensionersin malls, caravan in key cities

Date Posted: April 2, 2018

“To make it convenient for our pensioners to comply with the requirement to personally appear before the pension fund every year, the Government Service Insurance System (GSIS) will make use of our wireless automated processing system called GWAPS kiosks stationed in popular malls. GSIS will also set up caravans in the city hall of key areas to serve them,” GSIS President and General Manager Jesus Clint Aranas said.

He explained that from March 23 to June 30, all GSIS old-age and survivorship pensioners who are 79 years old and below have to personally appear before GSIS to reactivate their status. Dubbed Annual Pensioners’ Information Revalidation (APIR), the program allows pensioners to appear before the nearest GWAPS kiosk installed in provincial capitols; city halls; selected municipal offices; large government agencies, such as the Department of Education; Robinsons Malls; and selected SM City branches in Mall of Asia, North EDSA, Manila, Pampanga, Cebu, and SM Aura in Taguig. Pensioners may also go to APIR caravans in selected municipalities or proceed to the nearest GSIS office. The details of the APIR caravan will be announced through text messages as well as television and radio stations.

“We are calling on our pensioners to revalidate their status as guardians of GSIS fund. This is one way of ensuring that the System will be sustainable, which will benefit not only the present crop of pensioners, but future pensioners as well,” President and General Manager Jesus Clint Aranas said.

The GSIS is requiring its pensioners to reactivate their status annually for the continuous receipt of their pension. APIR will ensure that the pension of demised pensioners are discontinued immediately to avoid overpayment that may bring about financial losses. This will sustain the soundness of the pension fund.

Pensioners who will not be able to report for APIR due to health reasons may request for home visit. The following are the requirements for a home visit: letter of request indicating the pensioner’s name and date of birth; contact number; complete address and sketch of the location of the house; and a medical certificate or barangay certification that the pensioner is a bonafide resident of the area.

Those not required to report for APIR during the 3-month reactivation period are permanent total disability pensioners; pensioners aged 80 and above; legal guardians (who are not survivorship pensioners) of incapacitated or dependent children; and old-age pensioners who are active GSIS members at the same time.

Pensioners who are residing abroad and in the ARMM areas are also exempted from undertaking the APIR during the 3-month period, as they have continuously been subjected to the annual renewal process of GSIS.

For the purpose of status reactivation, pensioners have to bring their GSIS eCard or Unified Multi-Purpose Identification (UMID) card. If the UMID card or eCard is not available, any two (2) valid government-issued IDs with picture and signature may be presented.

After the scheduled three-month reactivation period, pensioners are reminded to renew their status during their birth month as well.

For questions on APIR, pensioners may check out the GSIS website,, or Facebook account,; email; call the GSIS Contact Center at 847-4747; or visit any nearest GSIS office.