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GSIS’ improved database leads to faster loan processing

Date Posted: January 3, 2013

State pension fund Government Service Insurance System (GSIS) today said that it has processed up to a maximum of 50,000 emergency loan applications on a daily basis for members affected by typhoon ‘Pablo’, due to a more reliable database and online capabilities of the GSIS Wireless Automated Processing System (GW@PS) kiosks.

The GSIS said that compared to 2009, at the height of super typhoon ‘Ondoy’, the number of emergency loan applications processed daily, peaked at more than 17,000 only.

In a statement, the pension fund pointed out that it is continuously updating its database to reflect the current premium and loan remittances of its members so that more can continuously avail themselves of their benefits and loan privileges such as the emergency loan.

The System is also working closely with its technology partners and has formed multiple task forces to address the inconsistencies in members’ records.

The pension fund has granted nearly Php7 billion in emergency loan in 2012 which benefited more than 390,000 members.

Most GSIS members chose to file their loan applications via the GW@PS kiosks leading to faster processing. The GW@PS kiosk, an online and paperless facility, credit the loans to members’ accounts through their UMID eCard within three to five days.

The pension fund has more than 700 GW@PS kiosks nationwide located in GSIS branch offices, as well as in provincial capitols, municipal halls, and selected Robinsons malls across the country.

Recently, the GSIS has announced the grant of emergency loans to members living or residing in seven barangays in Infanta and in the municipalities of Alabat and Unisan, all in Quezon province.

For more information on the emergency loan program, members may call the GSIS hotline number at (02) 847.4747, visit the GSIS office nearest them.