Online Filing of Claims

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Retirement Claim

A. Compulsory / Optional Retirement Application for Retirement Under RA 660, RA 1616, PD 1146 and RA 8291

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Requirements:

  1. Duly accomplished Application Form for Retirement/ Separation Life Insurance Benefits
  2. Service Record with Leave Without Pay (LWOP) Certification (indicating the specific dates and time of LWOP)
  3. Declaration of Pendency/ Non-Pendency of Case (DPNPC) Form (date administered/ notarized should be on or after receipt of notification from GSIS)
B. Application for Disability Retirement (RA 660/ RA 8291)

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Requirements:

  1. Duly accomplished Application Form for Disability Benefit
  2. Proofs of Disability Parts I, II and III
  3. Service Record with Certification indicating the specific date and time of sick leave with and without pay
  4. DPNPC Form (data administered/ notarized should be on or after receipt of notification from GSIS)
C. Application for Retirement Under RA 7699 (Portability Law)

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Requirements:

  1. Duly accomplished Application Form for Retirement Benefit under RA 7699
  2. Certification of SSS premium contributions indicating number and inclusive months of contributions signed by authorized SSS officer
  3. Service Record with LWOP Certification (indicating the specific dates and time of LWOP)
  4. DPNPC Form (date administered/ notarized should be on or after receipt of notification from GSIS

Life Claim

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A. Maturity or Cash Surrender Value (Regular/ Optional)

Requirements:

  1. Duly accomplished Application Form for Retirement/ Separation/Life Insurance Benefits
  2. Service Record LWOP Certification (indicating the specific dates and time of LWOP)
B. Death claim / Accidental Death Benefit – Life Endowment Policy (LEP)

Requirements:

  1. Duly accomplished Application Form for Retirement/ Separation/Life Insurance Benefits
  2. Service Record LWOP Certification (indicating the specific dates and time of LWOP)
  3. Death Certificate of member issued by Local Civil Registrar (LCR) or Philippine Statistics Authority (PSA) (formerly National Statistics Office or NSO); or authenticated by Philippine Consular Office, if died abroad
  4. Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form, of with minor/ incapacitated children (for cases with no designated beneficiaries only)
  5. Court Order, or Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report or Certification issued by the DSWD Office where the minor/ incapacitated dependent child is residing, if the guardian is not the natural parent
  6. Birth Certificate/s issued by LCR or PSA or valid passport or two (2) valid government-issued IDs with date of birth and signature, if designated beneficiary/ies / payee/s is/are not GSIS member
  7. Marriage Contract of female beneficiary/ies issued by LCR or PSA
  8. Police Investigation Report, if death is due to accident
C. Death Claim (ELP)

Requirements:

  1. Duly accomplished Application Form for Retirement/ Separation/Life Insurance Benefits
  2. Service Record with LWOP Certification (indicating the specific dates and time of LWOP)
  3. Death Certificate of member issued by LCR or PSA; or authenticated by Philippine Consular Office, if died abroad
  4. Affidavit of Surviving Legal Heirs/ Surviving Spouse/Guardianship Form, if with minor/ incapacitated children
  5. Court Order, or Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report of Certification issued by the DSWD Office where the minor/incapacitated dependent child is residing, if the guardian is not a natural parent
  6. Birth Certificate/s issued by LCR or PSA or valid passport or two (2) valid government-issued IDs with date and signature, If designated beneficiary/ies /payee/s is/are not GSIS member
  7. Marriage Contract of female beneficiary/ies issued by LCR or PSA

Funeral Claim

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A. Claimant is the spouse

Requirements:

  1. Duly accomplished Application Form for Funeral Benefit
  2. Death Certificate of member issued by LCR or PSA; or authenticated by Philippine Consular Office, if died abroad
  3. Marriage Contract of member with the surviving spouse issued by LCR or PSA or valid passport of two (2) valid government-issued IDs with date of birth and signature, if surviving spouse is not a GSIS member
  4. Birth Certificate issued by LCR or PSA or valid passport or two (2) valid government-issued IDs with date of birth and signature, if surviving spouse is not a GSIS member
B. Claimant is Other than Spouse

Requirements:

  1. Duly accomplished Application Form for Funeral Benefit
  2. Death Certificate of member issued by LCR or PSA; or authenticated by Philippine Consular Office, if died abroad
  3. Birth Certificate issued by LCR or PSA or valid passport or two (2) valid government-issued IDs with date of birth and signature, if claimant is not a GSIS member
  4. Death Certificate of legal spouse issued by LCR or PSA, if married
  5. Notarized waiver in favor of the claimant with the two (2) valid government-issued IDs with date of birth and signature, if legal spouse is living
  6. Affidavit of the claimant stating that despite earnest efforts, the legal spouse cannot be located to sign a notarized waiver in favor of the claimant attested by two (2) disinterested persons and their two (2) valid government-issued IDs, if the legal spouse cannot be located
  7. Official receipt of funeral expenses issued in the name of claimant

Survivorship Claim

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Requirements:

Member/ Pensioner with Primary Beneficiary/ies
a) Married

  1. Duly accomplished Application Form for Survivorship Benefit
  2. Death Certificate of member issued by PSA; or authenticated by Philippine Consular Office, if died abroad
  3. Marriage Contract of deceased member issued by LCR or PSA
  4. Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form
  5. Birth Certificate/s of minor/ incapacitated children issued by LCR or PSA
  6. Birth Certificate issued by LCR or PSA, or valid passport, or two (1) valid government-issued IDs with date of birth and signature, if spouse is not a GSIS member
  7. Court Order, or Affidavit of Surviving Legal Heirs/ Surviving Spouse/Guardianship Form supported by a Report of Certification issued by the DSWD Office when the minor/ incapacitated dependent child is residing, if the guardian is not the natural parent

b) Single

  1. Duly accomplished Application Form for Survivorship Benefit
  2. Death Certificate of member issued by PSA; or authenticated by the Philippine Consular Office, if died abroad
  3. Birth Ceritifcate/s of minor/ incapacitated children issued by LCR or PSA
  4. Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship
  5. Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report or certification issued by the DSWD Office where the minor/ incapacitated dependent child is residing or Court Order, if the guardian is not the natural parent

Member is Single without primary beneficiary and survived by siblings only

  1. Duly accomplished Application Form for Survivorship Benefit
  2. Death Certificate of member issued by LCR or PSA; or authenticated by Philippine Consular Office, if died abroad
  3. Birth Certificate of member issued by LCR or PSA
  4. Death Certificate of member’s parents issued by LCR or PSA
  5. Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form
  6. Birth Certificate of member’s surviving heirs (siblings) issued by LCR or PSA or valid passport or two (2) valid government-issued IDs with date of birth and signature

Release of Pension Credited to E-card Account after Death

  1. Member’s Request Form (MRF)

Pre-Need Claims

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A. Educ-Child

Requirements:
a) Availment of College Education Benefit (CEB)
i. For initial availment

  1. Duly accomplished Application Form for Pre-Need Plans
  2. Course Curriculum indicating the number of units and subjects to be taken by the scholar
  3. Certificate of Full Payment (CFP), if issued to the plantholder
  4. Official Receipt of the tuition and other standard school fees
  5. Registration Form with Assessment/ Schedule of Fees

ii. For Succeeding Availments

  1. Duly accomplished Application Form for Pre-Need Plans
  2. Registration Form with Assessment/ Schedule of Fees
  3. Official Receipt of the tuition and other standard school fees

b) Un-availed College Educational Benefit

  1. Duly accomplished Application Form for Pre-Need Plans
  2. Certificate of Full Payment (CFP), if issued to the plantholder

c) Unused units/ Retirement Benefit (10 years after graduation)

  1. Duly accomplished Application Form for Pre-Need Plans
  2. Transcript of Records
B. Memorial Plan

Requirements:
a) Enhanced Optional Exit Mechanism (EOEM)

  1. Duly accomplished Application Form for Pre-Need Plans
  2. Certificate of Full Payment (CFP), if issued to the plantholder

b) Death Claim

  1. Duly accomplished Application Form for Pre-Need Plans
  2. Death Certificate of planholder issued by LCR or PSAl or authenticated by Philippine Consular Office, if died abroad
  3. Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form
  4. Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report or Certification from DSWD office where the minor/ incapacitated dependent child is residing, or Court Order, if the guardian is not the natural parent
  5. Certificate of Full Payment (CFP), if issued to the planholder
C. College Education Assurance Plan

Requirements:

  1. Duly accomplished Application Form for Pre-Need Plans
D. Family Hospitalization Plus Plan

Requirements:

  1. Duly accomplished Application Form for Pre-Need Plans

Employees’ Compensation Claims

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a. Sickness

Requirements:

  1. Duly accomplished Form for Income Benefit Claim for Payment, Part I and II
  2. Duly accomplished Form for Hospitalization Claim for Payment, Parts I, II and III
  3. Hospital/ Clinical records of confinement/ consultation due to claimed ailment
  4. Service Record with Clarification indicating the specific dates and time of sick leave with and without pay
b. Injury (Non-battle)

Requirements:

  1. Duly accomplished Form for Income Benefit Claim for Payment, Part I and II
  2. Duly accomplished Form for Hospitalization Claim for Payment, Parts I, II and III
  3. Hospital/ Clinical records of confinement/ consultation due to claimed ailment
  4. Service Record with Certification indicating the specific dates and time of sick leave with and without pay
  5. Affidavit of witnesses to the accident
  6. Travel/ Mission Order/ Personnel Pass, if injury/ accident happened outside office premises
  7. Police Accident/ Investigation Report, if applicable (e.g. vehicular accident, shooting incident, stabbing incident, etc.)
  8. Line of Duty Board of Proceedings for AFP members
c. Wounded in Action (WIA)

Requirements:

  1. Duly accomplished Form for Income Benefit Claim for Payment, Part I and II
  2. Duly accomplished Form for Hospitalization Claim for Payment, Parts I, II and III
  3. Hospital/ Clinical records of confinement/ consultation due to claimed ailment
  4. Service Record with Certification indicating the specific dates and time of sick leave with and without pay
  5. Certification under oath by Head of Office narrating in detail the circumstances surrounding the accident (e.g. time, date, place of accident, what employee was doing at the time of accident and reason or purpose of being there)
  6. Authenticated copy of Operations Center Journal Entry
  7. Original or Authenticated copy of Spot Report
  8. Original or Authenticated copy of Progress Report
d. Death Claim (Non-Battle)

Requirements:
a) With primary beneficiary/ies

  1. Death Certificate of member issued by LCR or PSA
  2. Marriage Contract of member issued by LCR or PSA
  3. Birth Certificate of legitimate minor/ incapacitated children, 21 years old and below issued by LCR or PSA
  4. Birth Certificate issued by LCR or PSA or valid passport or two (2) valid government-issued IDs with date of birth and signature, if spouse is not a GSIS member/ pensioner
  5. Affidavit of Surviving Legal Heirs/ Surviving Spouse/Guardianship Form
  6. Court Order or Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report or Certification from DSWD office where the minor/incapacitated dependent child is residing, if the guardian is not the natural parent

b) Secondary beneficiaries (parents and illegitimate children) – see legal requirements a-i for Injury (Non Battle)

  1. Death Certificate of member issued by LCR or PSA
  2. Marriage Contract of member issued by LCR or PSA
  3. Birth Certificate issued by LCR or PSA or valid passport or two (2) valid government issued IDs with date of birth and signature, if parents are not GSIS member/ pensioner
  4. Birth Certificate of illegitimate children 21 years old and below issued by LCR or PSA
  5. Affidavit of parents that member died single with or without illegitimate children that they are wholly dependent upon the deceased for support
  6. Death Certificate of parents, If deceased
  7. Affidavit of Surviving Legal Heirs/ Surviving Spouse/Guardianship Form for minor dependent child, if with minor/incapacitated children
  8. Court Order of Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report or Certification from DSWD office where the minor/incapacitated dependent child is residing, if the guardian is not the natural parent
e. Killed in Action (KIA) with primary beneficiaries

Requirements:

  1. Duly accomplished Form for Income Benefit Claim for Payment, Parts I and II
  2. Service Record with Certification indicating the specific dates and time of sic leave with and without pay
  3. Certification under oath by Head of Office narrating in detail the circumstances surrounding the accident (e.g. time, date, place of accident, what employee was doing at the time of accident and reason or purpose of being there)
  4. Authenticated copy of Operations Center Journal Entry
  5. Original or Authenticated copy of Spot Report
  6. Original or Authenticated copy of Progress Report
  7. Original or authenticated copy of Casualty Report
  8. Death Certificate of member issued by LCR or PSA
  9. Marriage Contract of member issued by LCR or PSA
  10. Birth Certificate of legitimate minor/ incapacitated children, 21 years old and below issued by LCR or PSA
  11. Birth Certificate issued by LCR or PSA or valid passport or two (2) valid government-issued IDs with date of birth and signature, if spouse is not a GSIS member/ pensioner
  12. Affidavit of Surviving Legal Heirs/ Surviving Spouse/Guardianship Form
  13. Court Order or Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report or Certification from DSWD office where the minor/incapacitated dependent child is residing, if the guardian not the natural parent
f. Killed in Action (KIA) with secondary beneficiaries

Requirements:

  1. Birth Certificate issued by LCR or PSA
  2. Birth Certificate issued by LCR or PSA or valid passport or two (2) valid government issued IDs with date and birth and signature, of parents are not GSIS member/ pensioner
  3. Birth Certificate of illegitimate children 21 years old and below issued by LCR or PSA
  4. Affidavit of parents that member died single with or without illegitimate children that they are wholly dependent upon the deceased for support
  5. Death Certificate of parents, if deceased
  6. Affidavit of Surviving Legal Heirs/ Surviving Spouse/Guardianship Form for minor dependent child, if with minor/incapacitated children
  7. Court Order or Affidavit of Surviving Legal Heirs/ Surviving Spouse/ Guardianship Form supported by a Report or Certification from DSWD office where the minor/incapacitated dependent child is residing, if the guardian is not the natural parent
g. Death of a PTD Pensioner (Transfer of Pension)

Requirements:

  1. Duly accomplished Application Form for Income Benefit Claim for Payment, Part I only
  2. Death Certificate of member-pensioner issued by LCR or PSA or authenticated by Philippine Consular Office, if died abroad

If qualified for transfer of pension, the following additional documents shall be required:

  1. Marriage Contract of deceased pensioner issued by LCR or PSA
  2. Affidavit of Surviving Legal Heir Spouse/ Surviving Spouse/Guardianship Form
  3. Birth Certificate issued by LCR or PSA or valid passport, or two (2) valid government-issued IDs with date of birth and signature, if spouse is not a GSIS member
  4. Birth Certificate/s of minor/ incapacitated children issued by LCR or PSA
  5. Court of Order or Affidavit of Surviving Legal Heirs/ Surviving Spouse/Guardianship Form supported by a Report or Certification from DSWD office where the minor/ incapacitated dependent child is residing, if the guardian is not the natural parent

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