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Role of agencies

The agency plays an important role in ensuring that GSIS members enjoy all their privileges for the following reasons:

  1. Dividends and loan privileges are suspended if an agency has at least three months of unpaid compulsory premiums.
  2. Premium arrearages are also deducted from the proceeds of retirement claim of an employee in case the agency has not paid its share in  premium payment.

GSIS issues a monthly electronic billing file every 30 days to remind agencies on the total amount of premiums due.

The agency is likewise responsible for updating the members’ membership profiles. It must submit to GSIS, through the designated agency authorized officer, any change in the employment status of members using the Agency Remittance Advice (ARA), the basis for updating the membership profile to reflect the new salary rate, employment status, position and any other important information. The advice must be submitted with the Electronic Remittance File (ERF), within the first 10 days of the month.