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Advisory on the use of Online Channels for GSIS Transactions during Closure

In light of the confirmation that a resource person who attended a hearing at the Senate (housed in the GSIS building) tested positive for COVID-19, the GSIS Head Office in Pasay City is temporarily closed as an urgent precautionary measure.

All members, pensioners, and other transacting clients are advised to use the following online channels and platforms for your records verification, inquiries, and other GSIS transactions:

1. Electronic GSIS Member Online (eGSISMO) -‬

2. GSIS Contact Center
a. Call – ‪8847-4747‬ (for calls within Metro Manila) /1-800-8-847-4747 (for Globe subscribers) /1-800-10-847-4747 (for Smart subscribers)
b. Email – ‪‬

3. GSIS website – ‪‬

4. GSIS Facebook account –‬

5. GSIS Wireless Automated Processing System (GWAPS) kiosks – located in all other GSIS branch and extension offices; provincial capitols; city halls; selected municipal offices; large government agencies such as the Department of Education; Robinsons Malls; and selected SM City branches in North EDSA, Manila, Pampanga, Cebu, SM Aura in Taguig, SM Southmall in Las Piñas, and Mall of Asia in Pasay City.

GSIS earnestly appeals for your understanding and cooperation. The health and safety of the stakeholders, as well as the officials and employees, will always remain as the pension fund’s top priority.

Thank you.