“GSIS’s local pensioners need not go to the trouble of leaving the convenience of their homes to visit our offices and line up at the GSIS Wireless Automated Processing System (GWAPS) kiosks on their birth month every year.”
This was the reminder given by Government Service Insurance System (GSIS) President and General Manager Robert G. Vergara to the officers of the Philippine Government Retirees Association (PGRA) during their induction held in the GSIS head office in Pasay last week.
“We don’t want to subject our local pensioners to any inconvenience given their old age and fragile state of health,” the GSIS chief explained.
Since May 1, 2011, more than 300,000 old-age and survivorship pensioners have benefited from the removal of the Annual Renewal of Active Status (ARAS), a requirement for pensioners to ensure the continued receipt of their pension.
Instead of requiring pensioners to appear in the GSIS, the pension fund has forged a partnership with the National Statistics Office and the Local Civil Registry to determine the status of GSIS pensioners.
Vergara pointed out however that pensioners living abroad are still required to renew their active status via video call or through Skype, a web-based software that allows users to call, free of charge, through the Internet.
Along with the removal of the ARAS, the GSIS has renewed its partnership with the Land Bank of the Philippines (LANDBANK) as an alternative servicing bank for its members and pensioners.
“Aside from the Union Bank’s network, both our pensioners and active members now have the option to use for their GSIS transactions, LANDBANK’s nearly 1,000 ATMs deployed across the country, 70 percent of which are in the provinces.”
The GSIS has also installed nearly 500 additional GWAPS kiosks nationwide where pensioners can check their records and apply for pension loans. In November last year, the GSIS deployed 10 kiosks inside the Robinsons Mall’s Lingkod Pinoy Center, under a partnership with the Robinsons Land Corporation.
“The new Board and Management commit to continue to find ways so we can provide the most responsive service to our 1.7 million members and pensioners” Vergara said.