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eCard Plus Activation

Activating your eCard Plus/Temporary Card/UMID Card/LBP Issued UMID Card:

• Active Member
• Old age and Survivorship Pensioner based in the Philippines
• Old age and Survivorship Pensioner based abroad

For Active Member/Old Age and Survivorship Pensioner Based in the Philippines
Upon receiving your temporary ecard:

  1. Get in touch with the Frontline Lobby Officer to have your temporary card activated manually.
  2. Present ecard or two (2) valid government IDs
  3. The Officer on duty will activate the temporary card manually.

Upon receiving your eCard Plus/UMID Card:

  1. Go to any GSIS Wireless Automated Processing System (GW@PS) kiosk located at the nearest GSIS, selected shopping malls or major government offices.
  2. Place your eCard Plus on the GW@PS Kiosk Card reader
  3. Touch the screen to select any of your pre-registered fingers
  4. Very lightly, put the finger you selected on the fingerprint scanner to activate your ecard plus/UMID card.

Upon receiving your LBP issued ecard:
For first time LBP issued UMID eCard holder,

  1. Go to any GSIS GW@PS kiosk
  2. Place your ecard Plus on the GW@PS Kiosk card reader
  3. Touch the screen to select any of your pre-registered fingers
  4. Very lightly, put the finger you selected on the fingerprint scanner to activate your ecard Plus.

For those who transferred their GSIS banking services to LBP:

  1. Wait for the text message that will be sent to you by LBP informing you that your eCard is ready for pick up from the bank of your choice
  2. Present two (2) valid government IDs when claiming your LBP issued UMID Card
  3. LBP issued eCard is activated immediately upon receipt.

Other friendly reminders:

  1. If the finger you selected fails to get scanned, simply select another pre-registered finger.
  2. You only need to activate your ecard once after you receive it.
  3. A member will no longer be allowed to transfer his UMID account back to UBP.

For Pensioner Based Abroad
Upon receiving your eCard Plus/UMID Card:

  1. Get in touch thru email with pensionglobal@gsis.gov.ph
  2. Request for preferred schedule, Manila date and time
  3. Wait for confirmation from pensionglobal@gsis.gov.ph on the preferred schedule
  4. On the day of your schedule, please be online by logging-on to your Skype username/account and make sure that:
    • Your computer is positioned in a well-lit area
    • Your ecard Plus and/or scanned/photo copy of ecard Plus/UMID and/or 2 Valid IDs or Passport are on hand for identification
  5. Wait for our call using the gsis.global1 / gsis.global2 / gsis.global3 / gsis.global4 / gsis.global5 / gsis.global6 Skype username/account
  6. During the video call, an interview will be conducted by our GSIS Skype Interviewers to determine pensioner’s identity and activate status, if found, eligible.

Other friendly reminders
Presentation of ecard Plus/UMID and/or two (2) valid IDs are required during the Skype video call conference.