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GSIS services soon in SM Supermalls

Date Posted: June 26, 2015

The nearly 1.9 million GSIS members and pensioners can soon check and update their records, as well as apply for loans, through GSIS kiosks in the Government Services Center of SM Supermall branches in Manila, Cebu, Pampanga, North EDSA, and SM Aura.

Members and pensioners of the Government Service Insurance System (GSIS) may soon apply for loans, check their records, or even update their accounts while shopping or strolling in SM Supermalls, the country’s leader in the retail industry.

This was made possible after GSIS President and General Manager Robert Vergara signed an agreement with SM Supermalls President Annie Garcia on June 19 at the GSIS Head Office in Pasay City.

Under the agreement, the GSIS Wireless Automated Processing System (GWAPS) kiosks will be deployed at SM Supermalls’ Government Services Center at SM Manila, SM Cebu, SM Pampanga, SM North EDSA, and SM Aura.

SM’s Government Services Center also houses the satellite operations of other public offices, such as PhilHealth, Social Security System, Home Development Mutual Fund (Pag-IBIG Fund), Philippine Postal Corporation, Philippine Statistics Authority (formerly National Statistics Office), and Professional Regulation Commission.

“By bringing the most popular GSIS service facility to the nation’s favorite hangout – the malls – we are providing our nearly 1.9 million members and pensioners the easiest and most convenient way to access GSIS services,” Vergara said.

Through the GWAPS kiosks, members and pensioners may apply online for various GSIS loan windows, such as the consolidated loan, policy loan, emergency loan, and pension loan. They may also view their GSIS records as well as activate their e-cards.

The GWAPS kiosk resembles an automated teller machine (ATM) that has a touch screen monitor. It makes use of a combination of such technologies as radio frequency identification, biometrics, and virtual private network to come up with a secure system that can process transactions remotely in a paperless manner.
At present, nearly a thousand kiosks are deployed nationwide. For specific locations of GWAPS kiosks, members and pensioners may call the GSIS Contact Center at 847-4747 or visit the GSIS website www.gsis.gov.ph.