The Agency Authorized Officer (AAO) is the official representative of a government agency who not only approves loans, but also serves as a partner of the GSIS in the timely submission of updated information of his agency and its employees.
Responsibilities of the AAO
a. Certify the loan applications of members in his agency as to the following:
b. Ensure there is an Alternate AAO available or on duty during his absence. The alternate shall be granted access to the AAO module (a paperless transaction which requires an internet connection and a browser to be able to certify if a member is eligible to avail of a loan), only for those dates when the Principal AAO is on leave.
c. Transmit electronically all membership updating request-forms to GSIS.
d. Coordinate with the Electronic Remittance File (ERF) officers on the following:
e. Monitor feedback from the GSIS Membership Coordinator and to submit any additional requirements promptly.
f. Transmit to the officer or employee concerned of the agency, the circulars and/or information dissemination materials, and requests for data or information forwarded by the GSIS through the AAO module or email address of the AAO; and
g. Attend trainings and retrainings on the use of the AAO module and the functions of the AAOs.
Qualifications of the AAO
a. Permanent employee of good moral character;
b. Has access to service records of employees of the agency;
c. Has access to the payroll data, specifically on the paying capacity of the employees of
d. Has good working relationship with the ERF officers;
e. Computer literate and knowledgeable on the use the AAO module.
As of May 2013, GSIS has about 15,000 Agency Authorized Officers nationwide.