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Enroll for eCard / UMID Card

New old-age or survivorship pensioners need to enroll for an eCard / UMID Card to avail of their benefits. They may also apply for a temporary card while waiting for the release of their eCard / UMID Card.

Enrolling for eCard  / UMID Card / Temporary Card issued by the Union Bank of the Philippines (for pensioners based in the country)

  1. Bring two valid government-issued IDs (examples: LTO license, PRC license, passport, voter’s registration ID) to a GSIS office nearest you
  2. Accomplish an eCard enrollment form and submit to the GSIS personnel assigned in the eCard  enrollment area. In the eCard/UMID enrollment form,  choose the  Union Bank of the Philippines (UBP), as preferred servicing bank (Unionbank Branches).
  3. GSIS will send a text message to the pensioner citing where he/she can get the UMID or Temporary Card.

Enrolling for eCard  / UMID Card / Temporary Card issued by the Land Bank of the Philippines (for pensioners based in the country)

  1. Bring two valid government-issued IDs (examples: LTO license, PRC license, passport, voter’s registration ID) to a GSIS office nearest you.
  2. Accomplish an eCard enrollment form and submit to the GSIS personnel assigned in the eCard  enrollment area. In the eCard/UMID enrollment form,  choose the  Land Bank of the Philippines (LANDBANK) as preferred servicing bank (LANDBANK Branches).
  3. GSIS will send a text message to the pensioner citing where he/she can get the eCard / UMID or Temporary Card.

Reminder:  Pensioners who opted for LANDBANK as servicing branch will no longer be allowed to transfer their UMID accounts back to UBP.

Upon receiving theCard/ UMID Card (both issued by UBP and LANDBANK)

  1. Go to any GSIS Wireless Activated Processing System (G-W@PS) kiosk located at the nearest provincial capitol, city hall, selected municipal offices,  government offices, GSIS branch offices and  Robinsons Malls.
  2. Place the eCard on the G-W@PS Kiosk card reader.
  3. Touch the screen to select any of pre-registered fingers.
  4. Put the selected finger very lightly on the fingerprint scanner to activate the  eCard/UMID Card.

Upon receiving the Temporary eCard

  1. Present two valid government IDs to the frontline lobby officer for the manual activation of the eCard.

For those who transferred from UBP to LANDBANK

  1. LANDBANK will send a text message informing the pensioner that the eCard is ready for pick up
  2. Present two valid government IDs when claiming the LANDBANK-issued card.
  3. The card is activated immediately upon receipt.

Other Reminders

  1. If the selected finger fails to get scanned, simply select another pre-registered finger.
  2. The eCard needs only to be activated once upon receipt.
  3. Pensioners who opted for LANDBANK as servicing bank will no longer be allowed to transfer their UMID account back to UBP.

Customer Hotlines:

Land Bank of the Philippines
LANDBANK Customer Care Hotline at 405-7000 (NCR)
1-800-10-405-7000 (PLDT toll-free: outside NCR).
Online Banking

Union Bank of the Philippines
810-4747 (if calling within Metro Manila)
1-800-10-8884747 (to call toll-free within the Philippines)
Email: ecards@unionbankph.com
Online Banking

Activating your eCard Plus/Temporary Card/UMID Card/LBP Issued UMID Card